There might be a problem with either the printer, a communication cable, or the print job itself. If the same error occurs when printing from a different program, please continue to Step 2. Click here for Lexmark C firmware. Try sending a different print job to the printer. Continue to Step 6 or go to Contacting Lexmark.
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Steps Action 1 Try sending a different print job to the printer. The only cable that should be connected to the printer at this time is the power cord. If you have already tried powering the printer off and on, skip ahead to Step 4.
If the error does not appear on the printer screen, use the printer operator panel to print a menu settings page. A service call may be required. Click here for directions and consider updating product firmware. If it does, check the driver settings on that particular computer.
Click here for Lexmark C, C, C firmware. Please call from near the printer in case the technician on the phone asks you to perform a task involving the printer.
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If the error occurs only when you send a particular print job or when you print using a particular program, there may be a settings conflict in the software. Please contact Lexmark Technical Support if you need additional assistance.
The first thing to check is the base printer. Do not power the printer off and on too quickly. If the error appears only when you send a print job to the printer, the likely source of the problem is the computer, a setting on the printer, or one of the communication cables. Testing the Software Steps Action 1 Try sending a different print job to the printer.
This would include an optional paper tray, any extra memory, and any optional network cards.
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Leave it powered off for 30 seconds or more to clear its memory. Please enter the email address you would like to send a copy of 736dee page to.
Testing the Printer Hardware Perform the following steps to determine if a service call is required: Click here for directions. This step is especially important if the Doing so can cause a power issue and create this type of issue. Drivver this document help solve your problem?
This is true even if the printer has worked on this surge device previously. Follow the directions below to check each of these possible causes. Please contact Lexmark Technical Support for additional assistance. Try sending a different print job to the printer. Continue to Step 6 or go to Contacting Lexmark.
Lexmark XDe Owner S Manual User's Guide
If the same error occurs when printing from a different program, please continue to Step 2. Try another cable if you have an extra one available. Click here for Lexmark X, X, X firmware. Perform the following steps to determine if a service call is required:. Try sending a driger job to the printer.
Click here for Lexmark C firmware. There might be a problem with either the printer, a communication cable, or the print job itself.
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